In-room Facilities

• Air conditioning

• Free Wi-Fi

• Private furnished balcony or terrace (in all rooms)

• Private bathroom with shower (some rooms also have a bathtub or Jacuzzi)

• Separate indoor and outdoor rain showers (in many rooms/villas)

• Hairdryer, bathrobe, slippers, and complimentary toiletries

• Flat-screen TV with satellite channels

• DVD player (in some room types)

• Minibar and small refrigerator

• Coffee and tea making facilities (electric kettle/coffee maker)

• In-room safe box

• Telephone

• Complimentary bottled water

Public Facilities

• 2 Outdoor Swimming Pools (one in the resort area and one beachfront)

  • Includes kid-friendly pool sections.

  • Pool bar/Swim-up bar.

  • Sun loungers and sun umbrellas.

• I-Club Fitness Center (largest gym on Koh Lipe, includes indoor rock climbing)

• Irene Spa (full-service spa offering massages and wellness packages)

• Beachfront access and sun terrace

• Garden

• Lift/Elevator (available in some buildings)

• Meeting/Banquet facilities

• Shared lounge

• Beach coffee bar (We Proudly Serve Starbucks beverages)

Food & Drink

• On-site restaurant: The Cove Bistro (serves Thai, International, and fresh seafood; beachfront with pool views).

• Poolside bar and swim-up bar.

• Coffee shop/Cafe.

• Complimentary buffet breakfast included (served daily, typically 6:30 AM to 10:00 AM).

• Room service (available during limited hours, including In-Room Breakfast for some room types).

• Barbecue (BBQ) facilities (available for a charge).

• Packed lunches (available).

Hotel Facilities & Services

• 24-hour security

• 24-hour reception is not confirmed; staff will greet guests on arrival.

• Multilingual staff

• Concierge service

• Tour information and arrangement service (snorkelling, diving, excursions)

• Transportation/Airport shuttle service (additional charge, must contact property 48 hours in advance for boat transfer arrangements).

• Luggage storage

• Daily housekeeping

• Laundry service / Dry cleaning / Ironing service (additional charge)

• Express check-in/check-out

• Designated smoking area

• Family rooms available

Things to Do (On-site/Nearby)

• Water sports activities (kayaking, paddleboarding, snorkelling, diving, canoeing, fishing - some equipment/activities may incur a charge).

  • Kayak: Free for the first hour.

  • Paddle Board / Crystal Kayak / Snorkelling Equipment rental (charge applies).

• Massage and Spa treatments.

• Evening entertainment (e.g., fire shows, live music - depends on season/schedule).

• Special events arrangement (weddings, birthday parties, etc.).

Safety & Security

• 24-hour security

• CCTV (outside property and in common areas)

• Smoke alarms

• Fire extinguisher

• Key access

• Front-desk safe

• Hygiene Plus certified (includes professional sanitizing, social distancing, temperature checks, etc.)

Paying at the Hotel

• Credit cards (Visa, Mastercard) accepted (Cash is not always accepted at the property).

• Cashless transactions are available.

• A credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Check-in and Check-out Times

• Check-in: Starts from 14:00

• Check-in End Time: Varies, typically 21:00

• Check-out: until 11:00 AM

• Late check-in and late check-out are subject to availability and may incur a fee.

Cribs and Extra Beds

• Baby cot (infant bed): Available upon request.

• Rollaway/extra beds: NOT available (one source states extra beds are possible for a fee, but most sources say they are not available). Maximum occupancy is strict.

Child Policies

• Children of all ages are welcome.

• Minimum check-in age is 18 years old

Pets

• Pets and service animals are not allowed.

Special Check-in Note

• Guests must arrange boat transfers to the island/property in advance (at least 48 hours prior) by contacting the resort directly.